Ribbon AI Inc. Privacy Policy
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Effective Date: March 26, 2025

At Ribbon AI Inc. ("Ribbon," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, https://ribbon.ai, and our AI-powered voice interviewing platform (collectively, the "Services").​

Information We Collect

We collect various types of information to provide and improve our Services:​

1. Personal Information: When you register for an account, schedule an interview, or contact us, we may collect:​
   • Name​
   • Email address​
   • Phone number​
   • Resume and professional background​
2. Interview Data: Our platform records and transcribes interviews conducted through our Services. This includes:​
   • Audio and video recordings of interviews​
   • Transcripts of interview conversations​
   • Responses to interview questions​
3. Usage Data: We automatically collect information about your interaction with our Services, such as:​
   • IP address​
   • Browser type and version​
   • Pages visited​
   • Time and date of visits​
   • Duration of visits​

Use of Information

We use the collected information for the following purposes:​

• Service Provision: To facilitate AI-powered voice interviews and provide related services.​
• AI Training: To train and enhance our AI models, improving the accuracy and effectiveness of our interviewing platform.​
• Communication: To respond to inquiries, provide support, and send updates about our Services.​
• Improvement: To analyze usage patterns and enhance the functionality and user experience of our Services.​

Consent to Use Interview Data

By participating in interviews through our platform, you consent to the recording and transcription of your interviews. You also agree that Ribbon may use these recordings and transcripts to train and improve our AI models. We will anonymize and aggregate data where possible to protect your privacy.​

Disclosure of Information

We may share your information with:​

• Service Providers: Third-party vendors who assist us in operating our Services, such as hosting providers and analytics services.​
• Legal Obligations: When required by law or to protect our rights, property, or safety, or that of others.​
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.​

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.​

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.​

Your Rights

You have the right to:​

• Access: Request access to the personal information we hold about you.​
• Correction: Request correction of inaccurate or incomplete personal information.​
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.​
• Objection: Object to the processing of your personal information for specific purposes.​

To exercise these rights, please contact us at support@ribbon.ai.​

Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.​

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:​
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Ribbon AI Inc.
Email: support@ribbon.ai
Website: https://ribbon.ai

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